Summary
How to use and work with the WUR Support Portal.
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Who can access the WUR Support Portal?
The WUR Support Portal (support.wur.nl) is accessible to everyone. However, some information and services are only available to WUR students and employees. By signing in with your WUR account, you get access to content and services relevant to you.
If you do not have a WUR account, you can still use the portal as a guest and access publicly available information.
Navigation and functionalities
Menu & Search
Use the menu to browse information by topic, or search across the WUR Support Portal to quickly find the information, services or support you need.
Search bar
Looking for something specific? Enter a keyword or question to find relevant articles, information, forms and services.
Quick links
Quick links give you direct access to frequently used information and services.
FAQ section
Find answers to frequently asked questions about the WUR Support Portal, including how to use the portal and how to get support.
Frequently asked questions
Do I need to sign in to use the WUR Support Portal?
You can access part of the WUR Support Portal without signing in. WUR students and employees should sign in with their WUR account to access all information and services available to them.
Can I also use the WUR Support Portal on my phone?
Yes, just like on your laptop, you can also open the WUR Support Portal on your phone. Simply go to support.wur.nl.
Can I access the WUR Support Portal without a WUR account?
Yes. Part of the WUR Support Portal is publicly accessible. However, some information and services are only available to WUR students and employees who are signed in with their WUR account.
Where can I find information that is not available on the WUR Support Portal?
Not all WUR information is available on the Support Portal. Depending on what you are looking for, you may find additional information on other WUR platforms, such as www.wur.nl.
I cannot find the information or service I need. What should I do?
Try searching with different keywords or browse the available topics.